KEENE, Samuel; LAUX, Judith A. Consumer Satisfaction and Stock Price Behavior: A Case of Diminishing Returns. Journal of Business & Economics Research, [S. l.], v. 14, n. 4, 2016. Disponível em: https://journals.klalliance.org/index.php/JBER/article/view/92. Acesso em: 3 nov. 2025.