MOSER, PHD., Martin A.; SEYR, PHD., Bernhard F. Foundations, Design, and Integration of Customer Relationship Management (CRM) Systems Within Corporate Knowledge Management Strategies. Journal of Knowledge Management Practice, [S. l.], v. 24, n. 4, 2024. DOI: 10.62477/jkmp.v24i4.462. Disponível em: https://journals.klalliance.org/index.php/JKMP/article/view/462. Acesso em: 22 jan. 2025.