When Performance Measures Backfire: Campbell’s Law and the Implications for ESG Metrics

Authors

  • Kathleen Locklear State University of New York at Oswego

DOI:

https://doi.org/10.62477/jkmp.v25i6.585

Keywords:

knowledge management, ESG metrics, disinformation, misinformation, risk

Abstract

According to Campbell’s Law, when a quantitative measure is used as a performance target, that measure becomes susceptible to corruption pressure. When this happens, the metric distorts the process it was intended to measure. This paper applies Campbell’s Law as a lens for examining these dynamics in the context of ESG (environmental, social, governance) metrics. The vulnerabilities of ESG metrics are identified, discussed and linked with specific risks. The result is a proposed, preliminary taxonomy which is relevant to a range of stakeholders. Theory and practice understanding of ESG are extended through the proposed taxonomy and its accompanying, suggested mitigation strategies.

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Published

2025-12-05

How to Cite

Locklear, K. (2025). When Performance Measures Backfire: Campbell’s Law and the Implications for ESG Metrics. Journal of Knowledge Management Practice, 25(6). https://doi.org/10.62477/jkmp.v25i6.585

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Section

Articles