Enterprise Knowledge Modeling: Challenges and Research Issues

Abstract

With the increased importance in knowledge management, the role of knowledge modeling has also increased. An enterprise knowledge model is a representation of organizational knowledge. By defining organization knowledge, an enterprise knowledge model helps businesses plan and control this precious organizational resource. This paper surveys the current status and practices of enterprise knowledge modeling and identifies the key issues and challenges involved in enterprise knowledge modeling. The five primary issues identified are integration of multiple knowledge models, development of standard methodology, evaluation of knowledge model, management of the evolving knowledge model, and development of knowledge ontology. Each issue is discussed and further research directions are suggested.