Knowledge Sharing In Change Management: A Case Study In The French Railways Company

Authors

  • Anne Remillieux Institut Télécom
  • Claire Petitmengin Institut Télécom
  • Jean-Louis Ermine Institut Télécom
  • Christian Blatter SNCF

Keywords:

Knowledge management, Tacit knowledge sharing, Change management, Conceptual graphs, Ontology

Abstract

This paper describes a project to represent and share tacit change management knowledge. Based on ontology, this project enables French Railways Company (SNCF)’s project managers to share their know-how through an IT device called «knowledge server».

References

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Published

2010-06-01

Issue

Archives (2010-2022)

Section

Articles

How to Cite

Knowledge Sharing In Change Management: A Case Study In The French Railways Company. (2010). Journal of Knowledge Management Practice. https://journals.klalliance.org/index.php/JKMP/article/view/239